live chat questions

• What is Live chat service?
  
  When people visit your website the visitor has the option to talk to a live representative through webcamera by clicking on a live chat banner.
  Do you have a demo of your live chat service?
  
  Yes a demonstration can be done on request.
  Can the banner be customised to suit?
  
  Yes, you can customise the banner to suit your website.
  Do you have voice conversations recorded on the live chat service?
  
  No how ever the text messaging is recorded.
  Is there a limit to the amount of chats that you answer for per month?
  
  Yes read the terms of service No. 2 click here.
  Do my visitor's or my website require any specific software or browser plug in?
  
  Yes, your visitor will need flash plug in so they can login to the webcamera chat room how ever your website doesnt need flash.
  What browsers is the live chat service compatible with?
  
  All major browsers: Google, Internet Explorer, Netscape, Fire fox, Opera, Safari.
  How can I have a pop up window appear when a visitor is on my website?
  
  We click a button on our end and the pop up window will appear when a visitor is on your website.
  Can I get a copy of all chat transcript per month?
  
  Yes we send you a csv file which contains a database of all chat transcipts.